1) Zazzle: Why did you choose Zazzle for your stores
We chose to deal with Zazzle because of their excellent international reputation, and the fact that many big name brands have made the same choice for their merchandizing. These brands include Hallmark, Disney, and Harry Potter to name a few.
Also, Zazzle lets us put our designs on top of the line brands, whether it’s Ked’s sneakers, Avery binders, American Apparel tops, etc.
Of course, we checked it out ourselves first - we have tested a wide range of their products from fine art giclees to coffee mugs, and the printing and service have exceeded our expectations.
2) Zazzle: What is their shipping like
On most products Zazzle ships in 24 hours. The exceptions are a few products like Keds sneakers where assembly is required, and dark apparel which is printed on separate equipment. Allow a little extra time in the busy seasons like Christmas or Valentines.
We have Zazzle stores in 17 countries, so you can choose the most convenient to ship to you.
3) Zazzle: What is their return policy
Zazzle has a full 30 day exchange or refund return policy. To quote their website “If you don't love it we'll take it back. We want you to love your creation. If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt.”
4) Spoonflower: Why did you choose Spoonflower to produce your fabric
Spoonflower provides full service digital printing, including handling the shopping cart and shipping directly so your orders are not delayed by first being shipped to Canada, repackaged, and reshipped. They use the most Green possible printing methods, all natural fibres, and when possible organic fabric. They print with what are called pigment dyes, and these give soft rich colors.
We have done extensive testing - each design is test printed before release to the market. We have also tested the use of each fabric in our own use, and the results and recommendations are on this site.
5) Spoonflower: What is their shipping like
Spoonflower is U.S. based in North Carolina and ships internationally. They have three levels of order processing:
- routine. They can usually print and ship any fabric order in two weeks but this can stretch to 4 weeks.
- guaranteed delivery date. This costs an extra $10.00 and the date is provided at checkout, usually 7 to 10 working days. We recommend this for non US customers as FedEx is used so your order is not slowed down at a border.
- 24 hour express printing with FedEx express shipping for a reasonable fee quoted by the weight of your order.
6) Spoonflower: What is their return policy
To minimize the need for returns on color matching, please use their inexpensive swatching service.
Their printing quality is excellent, but they provide full support on any problems should one occur and will reprint and replace your fabric. The process is to contact their help desk who will instruct you to return the fabric indicating the problem.